The Place is a trademark of Smackers Limited. It is a profitable player in the QSR industry in Nigeria with great prospects and staff strength of +1400 employees. Currently, our operations span across 17 locations (15 stores and 4 central operation units) in Lagos, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.
Job Title:
Front Desk Officer
Location:
Lekki Phase I, Lagos
Job Type:
Full-time
Job Summary
- The Job Holder will generally be responsible for welcoming / attending to organization’s clients and visitors in the most friendly and professional manner deploying effective customer’s services skills.
- He/ She will also be responsible for the smooth-running and professional outlook of the organization.
Specific Functions Includes:
- Promptly, professionally and courteously receives and assesses all incoming telephone calls /inquiries and re-directs said call or message to its appropriate beneficiary.
- Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
- Ensure receipt of magazines and newspapers for the office and ensure display of the latest version in the reception as well as removal of the outdated ones
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Maintains requisite supplies of office stationeries including papers, staplers, items and first aid box.
- Ensures reception area is kept neat, clean and noiseless.
- Arrange food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- To always maintain office decorum and a high degree of quality communication between the various parties concerned
- Performs routine office tasks as necessary for the presentation of a professional office.
Requirements and Qualifications
- A good University degree.
- 1-2 years’ experience as a front desk officer or customers service representative
- Excellent written, verbal and non-verbal communication skills.
- Proficiency with MS office tools such as Word, Excel and PowerPoint
- Courteous and polite in mannerism
- Well groomed, confident and professional.
- Attention to details is key
- Excellent organizational skills
- Professional telephone etiquette
- Bright, friendly and personable.
- Flexible and mature in approach with ability to work unsupervised
- Must Be a Female
Deadline
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Please do not apply if you do not meet the above criteria
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