Front Desk Officer

 Front Desk Officer

Stern & Kay Consulting Limited

Stern & Kay Consulting Limited - We are in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.

 

Job Title:

Front Desk Officer

 

Location:

Victoria Island - Lagos

Employment Type:

Full-time

 

Responsibilities

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers.
• Collect, sort, distribute, or prepare mail and messages.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about services provided.
• Makes calls and records messages for the respective staff as requested.
• Answers incoming enquiries by phone and email with a friendly tone and a correct attitude.
• Issues pass and signs in visitors to the office.
• File and maintain records.
• Transmit information or documents to customers using computer.
• Schedule appointments, maintain and update appointment calendars.

 

Qualifications/Requirements

• A good HND / B.Sc degree in Accounting / Business Administration
• 1-3 years' experience relevant front desk or customer service experience.
• Candidates must be female.

 

Skills and Competencies:

• Excellent computer skills (Microsoft Office Suite).
• Proficiency in spoken and written English Language.
• Friendly, warm and compassionate personality.
• Proficiency in word structure and composition.
• Excellent administrative skills and experience.
• Proactive, smart and result oriented.

 

Salary
N50,000 - N70,000 monthly

 

Deadline
23rd September, 2020.

 

How to Apply
Interested and qualified candidates should send their CV to: recruitment@sternandkay.com.ng using the "Job Title" as the subject of the email.