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Job Title:
Front Desk Officer (Female)
Location:
Lekki, Lagos
Employment Type:
Full-time
Job Description
- We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance.
- You will be the 'face' of the company for all visitors and will be responsible for the first impression we make.
- The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
- You should be able to deal with complaints and give accurate information.
- A customer-oriented approach is essential.
- The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet andwelcome guest
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receiveletters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned
Requirements
- Bachelor Degree, HND
- Minimum of 0 - 1 year work experience.
- Proven experience as front desk representative
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
Deadline
28th September, 2020.
Method of Application
Interested or qualified candidates should send their CV in PDF format only to: careerbox@workcityafrica.com using 'Job Title' as the subject of the mail.
Note: Proximity to the Island is an added advantage.
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